We want you to be completely satisfied with our premium universal phone mount. If you are not entirely satisfied, our returns and refunds policy is designed to be fair, simple, and transparent.

• Items must be unused, in original packaging, and in resalable condition.
• Return requests must be submitted within 30 days from the date of delivery.
• Proof of purchase is required (order number or receipt).

• Final sale or clearance items.
• Gift cards.
• Digital products or services (where applicable).

1. Contact our support team at {{ store_email }} to begin your return, or use our online returns portal if available.
2. Receive a Return Merchandise Authorization (RMA) number and the return address.
3. Package the item securely in its original packaging with all accessories and documentation.
4. Include the RMA number on the outside of the return package and ship it back to us.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

After we receive and inspect the returned item, we will notify you of the approval or denial of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days, depending on your bank or card issuer.

We offer exchanges for items in unused condition within 30 days of delivery. If you need a different size or configuration, please reach out and we will guide you through the exchange process.

If you received a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or a full refund at no additional cost to you.

Refunds are issued to the original payment method after the returned item is received and inspected. Processing times may vary by payment provider. Replacements follow standard shipping timelines.

If you have any questions about our Returns & Refunds Policy, please email us at {{ store_email }} or call our support line at {{ store_phone }}.

We reserve the right to update this policy at any time. If material changes are made, we will post the updated policy on this page and note the effective date.